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Testing Server Access |
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Click here to test and troubleshoot your ability to access the CCOE WebCT server.
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If you've created a new User ID, but have not received an email containing your login and password: |
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This information will be sent to the email address you provided within 2 hours. If you have been waiting more than 2 hours and still have not received this information,
please email CCOE Online Support at ccoereg@umdnj.edu |
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3. |
If you have forgotten your User ID |
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Your User ID is your email address using a period (.) in place of the @ symbol
(e.g. johndoe.yahoo.com.)
If this is not working and you still need help, use the following link to retrieve or reset your userid/password: Forgot WebCT User ID |
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If you have forgotten your Password |
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IF YOU PREVIOUSLY SET UP A PASSWORD HINT IN WEBCT:
Please use the following links to retrieve or reset your password: Forgot Password
IF YOU HAVE NOT SET UP A PASSWORD HINT:
Send an email to ccoereg@umdnj.edu. You will receive a new password within one business day.
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If you can successfully login to WebCT, but do not see your course in MyWebCT screen: |
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Look for the "Bookmarks" section on the right-hand side of your MyWebCT page. Click on the link marked "Click Here To Enroll." You may also access this page directly by going to http://ccoe.umdnj.edu/online/webct/enrollment.htm.
(Select "Enroll" next to the title of your online activity.) |
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6. |
Clicking the Post-Test button does not bring up the test. |
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If the "Begin Post-Test" button does not open a new window containing the test for your online activity, your pop-up blocking software may be an issue. Usually pressing the CTRL key while clicking the "Begin Post-Test" button will launch the quiz. If not, you may need to temporarily disengage your pop-up blocker. |
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7. |
Check Browser in WebCT |
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To check your browser in WebCT, click here. |
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8. |
Listing of WebCT compatible browsers |
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For a full listing of browsers compatible with WebCT, click here. |
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Step-by-Step WebCT instructions |
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Click here for step-by-step instructions to walk you through the process of logging-in to WebCT and enrolling in an online activity. |
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10. |
For all other issues: |
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Please contact us with a detailed description of the problem you are experiencing. Send email to ccoereg@umdnj.edu or call 1-800-227-4852.
If you are having trouble with a particular page, or would like to report an error, please include the URL or web address of the page you are referencing. |
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